Wednesday, February 5, 2014

The Epic of Getting Glass

So here a brief story of the arrival of Google Glass and what I went through to get it...

at 1:30 am yesterday (2/4/2014) I awoke to an email saying my payment had been processed and glass had been shipped. At this point in the night after having difficulty sleeping due to some unfortunate sinus blockage, this was the only interruption which was allowable. Excited by the thought of glass being in the mail, I fell back asleep.

Six hours later I woke up with the memory of the nights email like a passing dream; excited to receive Glass I awoke and went to work where the memory slowly faded behind the day chaos. Naturally I was utterly shocked to find the UPS sticker on my door saying they missed me. Upon further inspection I found the Glass was shipped from Google at 1:30 am and arrived at my door at 10:00am. Incredible!

Now my return and astonishing discover took place on the night of one of the worst ice/snow storms this city has seen in the worst winter in a long time. The question now was, to go out into the tundra ricking life, limb and vehicle; or stay in and wait yet another day knowing the product was within reach but not atop my head... I felt it would be a shame to waste such an absolutely astonishing show of postmanship which delivered a product across the country in 8.5 hours, so I departed into the snowy abyss.

Ok, I admit I probably wouldn't have been able to sleep knowing I Glass was so close but so far...but that's neither here nor there, the epic continues on:

Google Map estimated should have taken 30 minutes round trip, but snow and ice coupled with the always tactful Ohio Drivers made this quick jaunt a 1.5 hour arctic adventure filled with slips and slides and even a red light which was completely ignored by my vehicle as it struggled against an utter lack of traction.

Once at the UPS service center a whole new issue was encountered. No, it wasn't the usual long lines (weather handled that) nor a shortage of staff, that would be far to normal for this trip. Instead, I faced two frightening occurrences:
  • 1 - A man in his fifties who had ordered a solid bar of a some unusual aerospace alloy. Why is this frightening? Well the material itself was a tad scary, it was a bar of metal with no packaging on it, just ups sticker, a rather odd site amidst the pallets of brown boxes at UPS. Naturally the parts of my brain not filled with anticipation for the arrival of my own product were buzzing with curiosity about this bar, a curiosity which quickly faded when the UPS clerk politely asked what it was, to which the man replied, "Don't worry about it." A tad freaky and a little rude, but I wanted him out, so I offered to help him move this odd package. This is when it got tedious, it took three guys to move this little thing, the weight was incredible, just my luck. But eventually he was gone and I was next in line.
  • 2 - The risk of losing my Glass after so much work, This risk was presented to me after about a UPS clerk spent 10 minutes looking in "the back" and came back saying the package could not be found and I should check tomorrow. Umm, no. I notified her that I had time to wait while she continued her search. It was clear her shift was over and this was not the response she wanted, but I persevered, I was getting my delivery, the end. Eventually after getting more staff involved and calling a gent named Amir the situation was handled and a neat 1' x 1' x 2' box was presented. I quickly signed and was on my way.
After returning home at around 9:00pm I was exhausted, cold, frustrated, and admittedly a tad hungry, but it was Glass time. So a box cutter was fetched and into the rather average brown box I went. And what I found, simply incredible...

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